Privacy policy.
This policy explains how Roof & Height Pty Ltd (ACN 634 987 796), also known as R&H Roof Maintenance, collects and uses your personal information. We follow the Australian Privacy Principles.
What we collect
When you ask for a price we collect your name, mobile number, postcode, the services you need, the type of property, the number of storeys, roughly how many solar panels you have and any notes you add. If you email us we keep a record of that conversation.
How we use it
We use your details to give you a price, book and do the job, send your paperwork and follow up about your job. We don't sell your information or share it with anyone else for marketing.
How we store it
Your details are stored in our customer management system and only our team can see them. We keep them for as long as we need them for the job and our records.
Advertising and analytics
This site uses tools such as the Meta pixel to measure how our ads perform. These tools may use cookies. You can turn off personalised ads in your Facebook and Instagram settings.
Access and corrections
You can ask to see or correct the information we hold about you, or ask us to delete it, by emailing [email protected].
Questions or complaints
Email us at [email protected]. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Last updated 2026.